Member Support

Progress Tracking

1Weighing in & Rosettes

Why can't I select the goal weight I want?

1Weighing in & Rosettes

Will my calorie allowance automatically change as I lose weight?

1Weighing in & Rosettes

Why has my weight loss history disappeared in my app?

1Weighing in & Rosettes

Why have my rosettes disappeared in my app?

1Weighing in & Rosettes

Where do I record my weigh in?

1Weighing in & Rosettes

Can I track more than just my weight?

1Weighing in & Rosettes

My start weight is wrong. How do I change it?

1Weighing in & Rosettes

I've entered a weight entry wrong, how do I delete this?

1Weighing in & Rosettes

I have just returned after a break – how do I clear my weight history and have a fresh start?

1Weighing in & Rosettes

How often should I weigh myself?

1Weighing in & Rosettes

How can I change my weigh-in day?

1Weighing in & Rosettes

My weight loss isn't showing correctly in my Progress Chart – how do I change this?

1Weighing in & Rosettes

How frequently should I update my weight in my Personal Details?

1Weighing in & Rosettes

How do the weight loss rosettes work?

1Weighing in & Rosettes

Where will my weight loss rosettes be displayed?

1Weighing in & Rosettes

Why aren't my rosettes showing on my forum profile even though I have reached a milestone?

1Weighing in & Rosettes

How do I turn off pop-ups for my weigh-ins?

2Weight Issues

How much weight should I be losing?

2Weight Issues

I seem to have hit a plateau – any advice?

2Weight Issues

Can you give me advice on maintaining weight?

8 Linking with digital weighing scales (iOS only)

How do I link my digital weighing scales with Nutracheck?

8 Linking with digital weighing scales (iOS only)

When I link my scales, how far back do you go to import data?

8 Linking with digital weighing scales (iOS only)

How can I delete a weight entry that has synced to my Progress chart from my digital scales?

8 Linking with digital weighing scales (iOS only)

I don’t want my weight entries to sync from Apple Health anymore, what do I do?

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